How Can I Restore a Fantastico Backup?

Create/Restore Backup with cPanel Backups

The easiest way to manage Fantastico backups is via the Backups icon in cPanel. Using the Backups tool, you can generate a full backup and then use Techsys's online restore form to request a free restore.

Generate a Backup

To create a backup:

  1. Log into cPanel.
  2. In the Files section, click the Backups icon.
  3. Click Download or Generate a Full Web Site Backup.
  4. Generate a full backup in the Home Directory and select an email preference.
  5. Click Generate Backup.

Restore Backup

When you need the backup restored, simply submit our online form for a free restore.

Note: The restore is only free when you have your own backup file.
  1. Visit techsysug.com/restore.
  2. Fill out the form, and be sure to include the name and location of your backup file under What do you need restored? Specify if you ONLY want Fantastico restored.
  3. Click Restore Account.

Techsys will restore whatever you requested using your backup file.


Restore Automated Fantastico Backup

Fantastico backups are only created when an application is upgraded via Fantastico; otherwise, there is no automated backup. The following method allows you to restore a program to its previous settings before it was upgraded using the automated backup created by Fantastico.

  1. Locate the Fantastico backup file (.tgz) for the program located in yourfantastico_backups/ directory. This folder only appears after you upgrade a program in Fantastico.
  2. Extract the backup file to the public_html folder.
  3. Locate the document root folder of the program and delete that folder, including all of the folder's contents.
  4. Go to the public_html and locate the new folder called home. Inside you will find more folders which lead to a copy of your program's document root folder.
  5. Move this new root folder to where it should be (where you deleted it in step 3).
  6. Go into the new root folder and find the file called backup.sql and download it to your desktop.
  7. In cPanel, go to the Databases section and click the phpMyAdmin icon.
  8. Select the database which is used by the program and empty it. (If you don't know which database name to empty, you should look for this information in the program's configuration file.)
  9. Click the Import tab and browse for the backup.sql file you downloaded to your desktop.
  10. Import the database and your program should be restored.
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